BigLeap Live Help Solution betters Operator Efficiency
With BigLeap Live Help application, you can perform multiple tasks at all times. The operator can handle more than one client simultaneously.
Secure and Reliable
For security sensitive web sites, you can enable SSL secured connection for chats. When SSL is enabled, all chat messages are transmitted over the secure 256-bit SSL encrypted connection, preventing unauthorized parties from reading your live chat conversations.
Easy to setup
No HTML knowledge is required. Copy & Paste HTML code into your pages and start your improved support
Easy to Use
BigLeap Live Help is a web based solution. No software installation required. Our browser-based live chat window can be used on both the visitor and operator sides.
Websites with use live chat facility attracts more visitors and sees an increased purchase at much higher rates than those who do not. Immediate online and live responses to product questions remove the obstructions to purchasing.
Foreshortened Sales Cycle
By allowing retailers to examine visitors’ needs online and to push relevant product information with their questions answered promptly BigLeap Live Help shortens the sales cycle
BigLeap Live Help keeps the all visits details of your site. It provides various reports and charts that can analyse trends, how the visitor reached your site and which keywords they used.